Return, Refund and Exchange Policy

What is your refund, return, exchange policy?

• We DO NOT accept returns, issue refunds or offer exchanges after a purchase is made! Please contact us for more information.

Do you ship?

• We ship nationwide! (International shipping will be updated as soon as we get an order from ya'll!)

Can I customize a Carita?

• We currently do not make custom pieces! Follow us on Instagram and check our stories for updates on when this phenomenon/opportunity comes around!

Do you provide discounts on bulk orders?

• We do not offer discounts on bulk orders at this time.

What is the best way to contact Las Caritas Pins?

• Email us at Michelle@lascaritaspins.com or reach out to us via direct message on Instagram @LasCaritasPins! 

What is your turn-around time?  

• 3-10 business days for caritas to be completed and mailed out.

Any Socials (media)?

• Instagram - @LasCaritasPins
• TikTok - @LasCaritasPins
• Facebook - Las Caritas Pins
• Pinterest - @LasCaritasPins

Las Caritas Pins is a one man band! There's only ONE painter. Please be patient with us. These caritas take time to make and none of these pieces will be the same. Thank you for understanding!